Reguard, a medi365 brand · Customer care: +91 8655 159 653

Privacy Policy

Last updated: October 12, 2026

This Privacy Policy explains how Reguard, a brand of medi365 marketed by Livlong Pharmatech Pvt. Ltd., Navi Mumbai ("Company", "we", "us", "our"), collects, uses, shares and protects personal information collected through this website (the "Site").

1. Information We Collect

When you submit a form on this Site (e.g. "Request a Call Back" or "Buy now"), we may collect:

  • Your name
  • Phone number
  • Email address (where requested)
  • Delivery PIN code
  • Preferred product size or pack
  • Any message or notes you choose to share with us

We also automatically collect limited technical information (such as browser type and device information) through standard web server logs for security and analytics purposes.

2. How We Use Your Information

We use the information you provide to:

  • Contact you to confirm product sizing, pricing and availability
  • Process subscription or bulk order enquiries
  • Respond to questions or support requests
  • Improve our products, Site content and customer experience

We do not sell your personal information to third parties.

3. Sharing of Information

We may share your information with trusted service providers who help us operate the Site, process enquiries, or deliver products (such as courier partners), strictly for the purposes described in this Policy. We may also disclose information where required by law.

4. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described above, or as required by applicable law.

5. Your Choices and Rights

You may contact us at any time to request access to, correction of, or deletion of your personal information, subject to applicable law.

6. Cookies

This Site may use cookies or similar technologies to remember preferences and understand how visitors use the Site. You can control cookies through your browser settings.

7. Security

We use reasonable administrative and technical safeguards to protect the information you share with us. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

This Site is not directed at children, and we do not knowingly collect personal information from children.

9. Changes to this Policy

We may update this Privacy Policy from time to time. The "Last updated" date above indicates when this Policy was last revised.

10. Contact Us

For privacy-related questions or requests, contact us at info@medi365.com or call +91 8655 159 653.

This page is a general, placeholder draft generated for development purposes and should be reviewed by qualified legal/compliance counsel before being relied on commercially.